Refund Policy

1. Overview

This Refund Policy (“Policy”) applies to all online services provided by Bakas Christos through our website, email, or any other digital channel.
By purchasing or booking any of our services, you (“Client”, “you”) agree to this Policy.

2. Nature of Services

Our services are professional advisory services that involve time, expertise, and preparation. Once a service has commenced or a consultation has been delivered, it is considered rendered and therefore non-refundable.

3. Refund Eligibility

Refunds may be issued only under the following conditions:

Duplicate payment: If you were accidentally charged twice for the same service.
Non-delivery: If we fail to provide the agreed service within the stated timeframe, and no rescheduling or alternative solution is accepted by you.
Technical error: If an online payment was processed incorrectly due to a platform or system malfunction.

Refunds will not be granted in the following cases:

Dissatisfaction based on subjective expectations after full or partial service delivery.
Change of mind after booking or scheduling a consultation.
Failure to attend a scheduled meeting or provide required information.

4. Cancellation of Appointments

If you wish to cancel or reschedule a booked session:

You must provide at least 24 hours’ notice before the scheduled time.
Cancellations made less than 24 hours prior to the appointment are non-refundable.
In some cases, we may offer a credit to reschedule within 14 days at our discretion.

5. Refund Process

To request a refund (if eligible), please contact us at
cb@bakasc.com
within 7 days of your purchase.
Your request must include:

Full name
Date of purchase
Description of service
Reason for the refund request

If approved, refunds are processed to the original payment method within 10–15 business days.